Privacy Policy

Introduction

Meridiq is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.

If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at [email protected].

Information We Collect

We collect personal information that you provide to us when you:

• Submit a contact form or inquiry through our website
• Request information about our consulting services
• Engage us for a consulting project
• Subscribe to our newsletter or communications
• Participate in surveys or provide feedback

The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and position
• Information about your business needs and challenges
• Communication preferences
• Any other information you choose to provide

How We Collect Information

We collect information through the following methods:

• Direct Collection: When you fill out forms on our website or provide information during consultations
• Automated Technologies: Through cookies and similar tracking technologies when you visit our website
• Third-Party Sources: From analytics providers and marketing platforms that help us understand website usage

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our consulting services
• To respond to your inquiries and fulfill your requests
• To send you administrative information, such as updates about our services
• To communicate with you about services that may be of interest
• To improve our website and services based on usage patterns
• To comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing activities
• Contract: To fulfill our contractual obligations when providing consulting services
• Legitimate Interest: To improve our services and communicate relevant information
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as website hosting and analytics providers
• Professional Advisors: Lawyers, accountants, and other professional advisors when necessary
• Legal Authorities: When required by law or to protect our legal rights

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain:

• Client data for the duration of the engagement plus 7 years for accounting and legal purposes
• Marketing communication data until you unsubscribe or request deletion
• Website analytics data for 26 months

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls limiting who can view personal information
• Secure data storage with regular backups
• Employee training on data protection practices

While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings or our cookie consent tool. For more information, please see our Cookie Policy.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation on how we process your information
• Portability: Receive your personal information in a structured, commonly used format
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Complaints and Regulatory Authority

If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the relevant data protection authority. In Thailand, this is the Personal Data Protection Committee under the Office of the Personal Data Protection Committee.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: